At Hanzala Fashion, we are committed to providing quality products to our customers. As we deal with clothing and fashion items, our warranty policy is designed to ensure product quality at the time of delivery.

Product Warranty

Hanzala Fashion does not offer a long-term warranty on clothing items. However, we ensure that every product is carefully checked before delivery.

We provide a quality assurance guarantee at the time of delivery.

Check at Delivery

Customers are requested to check the product at the time of receiving the delivery. Please ensure:

  • The product matches your order
  • There are no visible damages or defects
  • The size and design are correct

If any issue is found, you should inform the delivery person immediately or contact us right away.

Eligible Issues

We will take responsibility if:

  • You receive a wrong product
  • The product is damaged or defective at delivery
  • The product is significantly different from what was ordered

Not Covered Under Warranty

The following conditions are not covered:

  • Damage after use
  • Improper handling or washing
  • Size mismatch due to customer selection
  • Change of mind after delivery

Reporting an Issue

If you face any problem, please contact us within a short time after receiving your order.

📞 Phone / WhatsApp: +8801735638417
📧 Email: djalom21@gmail.com

Please provide:

  • Order details
  • Description of the issue
  • Photos (if applicable)

Our Commitment

We aim to ensure that every customer receives the correct and quality product. Your trust is important to us, and we always try to resolve issues fairly and quickly.

At Hanzala Fashion, we focus on delivering quality you can trust.

Hanzala Fashion
Style That Speaks